Refund Policy

About refunds and return items

We cannot accept returns or exchanges due to interpretation of product description, differences in views, and customer's convenience.

Inspections (dirt, damage, sewing, etc.) are performed at the time of shipment, but if the product is inadequate, if the product is different from the product, the product will be done in the transportation accident, etc. If it is damaged or dirty, we will return and replace it.

Please contact us by email or telephone within 8 days after the product arrives. (If there is no stock, it will be refunded.)

However, please check the returned goods, and if it is within the good range, we will respond to returns and exchanges for customer convenience.

If you apply to any of the following, we cannot accept returns or exchanges.

a. If the product has been 8 days after the arrival of the product

b. If you have already been used, or if you can see any evidence used after delivery

c. If part of the product or accessories are insufficient at the time of return

d. When the customer has been dirty, damaged, repaired, cleaning, etc.

e. If the smell of perfumes and cigarettes is attached

f. If it is returned without contact in advance

g. Vintage

About return / exchange shipping cost

If the product is inadequate, if the product is different from the ordered product, or if the product is damaged or dirty due to transportation accidents, we will bear the postage for returns and exchanges. Masu.

If it will be returned or exchanged for customer's convenience, round tripThe shipping cost will be borne by the customer.

Return / exchange destination

Postal code: 248-0011

Address: 1-3-9 Ogigaya, Kamakura City, Kanagawa Prefecture

Address: Arzach kamakura

Phone number: 0467-37-5724

Inquiry

Contact us by phone: 0467-37-5724
Reception hours: 12: 00-17: 00
* We cannot accept Tuesday and Wednesday for regular holidays.

Inquiries by emailHereIt will be.