PRIVACY POLICY

"ARZACH KAMAKURA"In view of the importance of protecting personal information, we have established a privacy policy (Personal Information Protection Policy) regarding the handling of personal information in the services provided on this website (hereinafter referred to as the "Service").
We will protect personal information by building a system for protecting personal information and thoroughly recognizing the importance of protecting personal information and making efforts to protect it.

Article 1 What is personal information?

1. "Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and refers to information about a living individual that can identify a specific individual by the name, date of birth, address, telephone number, contact information, and other descriptions contained in the information.
2. Among personal information, "history information and characteristic information" refers to things other than the "personal information" defined above, and refers to services used, products purchased, history of pages and advertisements viewed, search keywords, date and time of use, method of use, environment of use, postal code, gender, occupation, age, IP address, cookie information, location information, individual identification information of the terminal, etc.

Article 2 How to acquire personal information

1. This service may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. when the user registers for use. In addition, we may obtain transaction records, including the user's personal information, and payment-related information between users and business partners, etc. from our business partners (including information providers, advertisers, advertising distribution destinations, etc.; hereinafter referred to as "partners").
2. This service collects historical information and characteristic information about users, such as services and software used, products purchased, pages and advertisements viewed, search keywords, date and time of use, method of use, usage environment (if used through a mobile device, communication status of the device, various setting information for use, etc.), IP address, cookie information, location information, individual identification information of the device, etc., when using the services of our company or our partners, or viewing pages.

Article 3 Purpose of acquiring and using personal information

The purposes for acquiring and using personal information in this service are as follows.
1. The purpose of displaying information about registered information such as name, address, contact information, payment method, services used, products purchased, and their prices so that customers can view and modify their own registered information and usage status.
2. Purpose of using contact information such as name, address, email address, etc. to send notifications and products to customers, and to contact them as necessary.
3. Purpose of using information such as name, date of birth, address, telephone number, bank account number, credit card number, driver's license number, and certified mail delivery results for identity verification.
4. Purpose of using payment-related information such as product name and quantity purchased, type, period, and number of services used, billed amount, name, address, bank account number, credit card number, etc. in order to bill for products.
5.The purpose of displaying the registered information on the input screen so that data can be entered easily, or forwarding it to other services (including those provided by affiliates) based on the customer's instructions.
6. Purpose of using information to identify individuals, such as usage patterns, names and addresses, in order to refuse the use of customers who violate the terms of use of this service, such as by delaying payment or causing damage to a third party, or customers who try to use the service for fraudulent or unjust purposes.
7. In order to respond to inquiries from customers, the purpose of using information necessary to provide services to customers, such as information regarding inquiry content and billing, customer service usage status, contact information, etc.
8. Purposes incidental to the above purposes of use

Article 4 Management of personal information

In order to keep customers' personal information accurate and up-to-date and to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we will take necessary measures such as maintaining security systems, establishing a management system, thoroughly training employees, implementing safety measures, and strictly managing personal information.

Article 5 Disclosure of personal information

1.If a customer requests disclosure of their personal information, we will disclose it to the customer without delay. However, if disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you to that effect without delay.

  • If there is a risk of harming the life, body, property, or other rights and interests of the customer or a third party.
  • In cases where there is a risk of significant hindrance to the proper implementation of our business.
  • In cases where it would violate other laws and regulations.

2.Notwithstanding the provisions of the preceding paragraph, as a general rule, information other than personal information such as historical information and characteristic information will not be disclosed.

Article 6 Provision of personal information to third parties

1. Personal information received from customers will be appropriately managed and will not be provided to third parties without the customer's prior consent, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.

  1. When based on laws and regulations
  2. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person.
  3. When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the consent of the individual.
  4. When it is necessary for a national agency, local government, or a person entrusted by them to cooperate with the execution of affairs stipulated by law, and obtaining the consent of the person concerned is likely to impede the execution of said affairs.
  5. If the following matters have been announced or announced in advance:
  • Purpose of use includes provision to a third party
  • Items of data provided to third parties
  • Means or method of provision to third parties
  • Stop providing personal information to third parties at the request of the individual

2.Notwithstanding the provisions of the preceding paragraph, the following cases shall not fall under the category of a third party.

  1. When this service entrusts all or part of personal information to the extent necessary for achieving the purpose of use.
  2. When personal information is provided due to business succession due to merger or other reasons
  3. In cases where personal information is to be used jointly with a specific person, the person is notified in advance or the person can easily know the items of personal information that will be jointly used, the scope of the joint users, the purpose of use of the user, and the name of the person responsible for managing the personal information.

Article 7 Security measures for personal information

This service takes all possible security measures to ensure the accuracy and safety of personal information.
We constantly collect information regarding the protection of personal information and strive to implement the latest security measures.

Article 8 Correction and deletion of personal information

1.If your personal information held by this service is incorrect, you can request correction or deletion of your personal information by following the procedures established by this service.
2. If this service receives a request from a customer in the preceding paragraph and determines that it is necessary to respond to the request, the service will correct or delete the personal information without delay and notify the customer accordingly.

Article 9 Suspension of use of personal information, etc.

If a customer requests us to suspend or erase the use of personal information (hereinafter referred to as "suspension of use, etc.") because the personal information is being handled beyond the scope of the purpose of use or because it was obtained illegally, we will conduct the necessary investigation without delay, and based on the results, we will suspend the use of the personal information, etc., and notify the customer to that effect. However, if it would be costly to suspend the use of personal information, or if it is difficult to do so, we will take alternative measures.

Article 10 Compliance with laws and regulations and changes to privacy policy

1.In this service, we will comply with Japanese laws and other norms applicable to personal information held.
2.The contents of the privacy policy may be changed without notifying users.
3. Unless otherwise specified by this service, the revised privacy policy will become effective at the time it is posted on this website.

Article 11 Personal information management officer

Suketakaya Co., Ltd. Satoshi Suzuki

Article 12 Contact us

For inquiries regarding the privacy policy and handling of personal information in this service, please contact the following contact point.
ARZACH KAMAKURA
Address: 1-12-3-2F Yuigahama, Kamakura City, Kanagawa Prefecture 248-0014
TEL: 046-737-6853
MAIL: kamakura@arzachstore.com