LEGAL NOTICE

Name of sales company
Suketakaya Co., Ltd.

Management Manager
Suzuki Tomoshi

location
1-3-9 Ogigatani, Kamakura City, Kanagawa Prefecture 248-0011

telephone number
0467-37-5724
Telephone hours: 12:00-17:00 (closed on Tuesdays and Wednesdays)

email address
kamakura@arzachstore.com

Sales URL
https://arzachstore.com/

driver licence
Kanagawa Prefectural Public Safety Commission Certified Secondhand Goods Dealer License No. 452640003710

Payment method
Credit cards / PayPal / Apple Pay / Google Pay / Shop Pay / PayPay / LINE Pay / Rakuten Pay / Paidy / Amazon Pay

For details, please check the "Payment Methods" page.

Required amount other than the product price
Nationwide flat rate (excluding Hokkaido and Okinawa): 990 yen
Hokkaido: 1,650 yen
Okinawa: 2,420 yen
Free shipping for orders over 13,200 yen (tax included).

*Delivery to overseas
For delivery outside of Japan, all costs incurred for delivery of the product (shipping fees, customs duties, etc.) will be borne by the customer.
Customs duties, other import taxes, and customs clearance fees may be charged on the product you purchase when customs clearance is in the country where you receive it. In that case, the customer will be responsible for all costs, so please pay directly to the delivery company upon delivery.
Customs clearance guidelines and policies vary from country to country. For more information, please contact the customs office in the country where you received the item.
For details, please check the "INTERNATIONAL SHIPPING" page.

Shipping of products
In Japan, we will usually ship within 2-5 business days from the next business day after receiving your order (closed on Tuesdays and Wednesdays).
During the sale period, during Golden Week, the New Year holidays, etc., it may take longer than usual. Thank you for your understanding.
If delivery is delayed, we will contact you separately by email.

postage
For shipping costs, please refer to the "Shipping Fee" page.

How to deliver the product
After we arrange the order, the delivery will be made by the shipping company.

Refunds and returns
If you receive a product that is different from the one you ordered or defective, please be sure to contact us by email or phone within 8 days of receiving the product before returning it (cash on delivery).
We cannot accept returns or exchanges due to differences in interpretation or opinion in product descriptions or customer convenience.
For details, please see the "Exchange and Returns of Products" page.